Tuesday, May 12, 2009

My New Post......going postal (Day 153)

I have never seen a company that does this everyday for 60 years be so disorganized: A company that closes on several houses everyday across the nation. On a traditional build, they say three months. Thursday, the day we were expecting to close, it will be five months. Aside from the small things our project manager is dealing with, it is mostly finished and has been for a couple of months. You would figure there would be no hesitation in closing. WRONG!

NVR, the company we will have our mortgage with, dropped the ball on getting the VA appraisal done. They say we can not close on Thursday. The woman actually played excited when she called me and tried to set me up with another date. I told them they can take the house and shove it as far up Ryan Homes' ass as they can get it. Duh.. you still don't have the appraisal done. I told her I am not setting another date until they can get their collective ass's shit together. The lack of communication is utterly astounding. This is only surpassed by their ability to play stupid. I feel like I am on Gilligan's Island with no way off. Quite frankly, everyone wants to get paid. Great! Here's a thought.... do your job. Instead it is a baseball game of who's on first, what's on second, and I don't know is on third. I spent several hours on the phone trying to find someone with a problem solving skill in their head...UGH...Got nothin'

Finally I said, "Here is a thought: How about calling and seeing if he had any cancellations and can come out all the way from Bloomfield (which I can practically see from the second floor of the house I don't live in). This was responded to with, "We gave him the phone numbers for your salesperson and the project manager today." Yes today. Isn't that perfect? They may be so stupid that they don't even realize what they just said to me was the confirmation that they have done nothing for the last three weeks. How did they expect the appraiser to appraise the house with no one to let them in? X-ray vision I am sure. Here's an example of the help wanted ad for that job:
Looking for VA home appraisers. Must have mind reading abilities, x-ray vision, and tape measure. Lock picking skill a plus. No need for phone.
I was so angry today. I do not even remember when I was this angry. I just want to go home. Maybe this is just a game. Each person in the list has to thoroughly piss me off. Only one person at a time, though, so each one gets a chance. Hoping in the end, I'll be too exhausted to fight anymore. Only at that point will we be allowed to move into our beautiful new home. What's next?

John feels the same way but added something about no lube that I am choosing to not include here. I am a lady-ya know. A lady who had to threaten them with stealing the toilet seats out of the Porto-potty before I got decent toilet seats.

We have been keeping in touch with a future Ryan home owner from Ohio and heard that the developer was not paying someone and they put a mechanic's lien on the property. I guess I should consider us lucky. At this point, if I can hold off closing another eighteen months I can qualify as a first time homeowner and get a government kick back. Tax free, like Obama said. Well, since I am not closing on Thursday, maybe I will go and sit at the model and greet prospective Ryan Homes customers and share with them my wonderful experiences.

On the other hand, I did get excellent topsoil. It's full of shit, too.